Shipping

 

Shipping Updates:

Unfortunately due to the high costs currently involved with shipping and freight services, we've decided to fulfil US orders from our UK warehouse hence the shipping increase.

We've also taken the difficult decision to remove free shipping for the UK at this moment in time.

We'll continue monitor prices across the industry and absorb costs where we can. However there may be times when we have to pass some of these onto the customer. 

When costs come down in the future this will also of course be reflected in our prices to our customers.

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WHAT IS CUSTOMS DUTY? 

Goods can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into.

If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty.

If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.

 

AND IF I DON'T PAY THE CUSTOMS DUTY? 

If, for whatever reason, you refuse the customs fee and the parcel is returned back to us, a refund will be issued for the garment amount only. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order!

All Estimated Durations are from day of dispatch, NOT when the order is placed:

Delivery Service / Country Estimated Duration Price
UK Including Jersey and Guernsey
Royal Mail Tracked <2.0kg 2-4 Working Days

£5.50

DPD >2.0kg 1-3 Working days

£8.00

Canada/Australia
Royal Mail International <2.0kg 6-10 Working Days £13.50

DHL Express >2.0kg

6-10 Working Days
£25.95
USA
Royal Mail International <2.0kg 6-10 Working Days £17.50

DHL Express >2.0kg

6-10 Working Days
£25.95
Rest of World
Royal Mail International <2.0kg 6-10 Working Days £16.00
DHL Express >2.0kg
6-10 Working Days
£25.95


Unfortunately due to the remote locations of the countries included in our Rest of World category we get charged a premium for the courier services.  We have absorbed a lot of the cost of these shipping services however, we still have to charge a nominal fee to ensure a safe, tracked service globally.

If you have any special requirements, please contact us directly. info@hstlmade.com